Programs

Customer Assistance Service Training

This program will target clientele who will be trained to work in the Tourism industry. CUSTOMER SERVICE training will be high priority in this program.

Along with offering training to participants we will be filling a need within the Tourism sector. And that is trained, ready to work individuals.

This will be achieved by offering (2 intakes) of 5 weeks group-based training along with numerous tours of tourism related businesses, guest speakers/employers, and hands-on training at Summerside Waterfront Café and Training Centre as well as tours throughout Central and West Prince PEI and certifications in First Aid - CPR - WHMIS - Food handling - PEI Best Service Excellence - Responsible Beverage

 Our CAST program  focus on customer service in these categories: Lodging – Food Service – Tour guides – Retail shops – Parks – Attractions – And other Tourism related businesses.

If you love working with people and want a great career in PEI's thriving Tourism industry, this program is for you!

CAST is open to all ages 19 + 

Program Start Dates:  Closed

Check Back for New CAST Programs Dates

Prosper West

The Prosper West Program will help to bridge a gap by providing group-based training sessions, life skills, employment ready skills, resource connections, reality checks and positive support to participants in the Prince County area.

 Prosper West  will deliver Group-based Life and Employability Skills in Summerside and Bloomfield. These pre-employment activities will provide additional development before advancing to the labour market. This group-based intervention will offer participants the opportunity to participate in workshops to learn or enhance skills transferable to the workplace through 10 weeks of classroom sessions. (including OJT opportunities) Through this process P W.  will assist  participants in developing the skills and knowledge necessary to make a successful transition to the labour market.

This intervention will also support  individuals to obtain employment in the private sector. A key feature of the Prosper West Program will be the provision of ongoing employment coaching and mentoring to ensure each participant maximizes their opportunity for improved life skills and/or long term labour force attachment.

Participants will receive certifications in:  First Aid - CPR - WHMIS - Food handling - PEI Best Service Excellence - Customer service and Kitchen Prep - As well as other certifications as required such as Flagging, Fork lift or Responsible beverage.

This program is open to ages 18+

Program Start Dates:

Summerside- Closed

Bloomfield - Closed

Check back for new program dates

S T E P

Take the first step toward employment! Our Solutions To Employment Program is for youth ages fifteen to thirty, out of school unemployed or under employed.

STEP  is a ten-week paid program that helps build confidence and offers certifications in First Aid - CPR - WHMIS - Food handling - PEI Best Service Excellence - Customer service and Kitchen Prep along with OJT placements and Community Kitchen, where participants learn how to shop on a budget and learn how to cook nutritious meals. This portion of the program teaches time management, budgeting, following direction, giving direction team work and cooking.

There will also be group-based sessions, tours and mental well-being activities (such as music therapy – animal therapy – art therapy and hands-on experience) to assist individuals to become more confident, independent and better able to deal with life stressors.

STEP will assist you in securing employment at the end of the 10-week group-based sessions.

First step is to attend an info session: Wednesday Nov 5 and Thursday Nov 6, 2025 (both sessions are scheduled for 9:30 am) at Connection 2 Employment PEI in Summerside (Holland College waterfront Campus) Informal interviews to follow. Program starts on November 17, 2025.